Shipping policy
✈ Free U.S. Shipping on Orders Over $99 • Worldwide Shipping Available ✈
Shipping Range
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We ship to most countries worldwide.
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International shipping rates are calculated at checkout based on destination and package weight.
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DHL Express shipping may be available for select destinations at checkout.
Delivery Time
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All orders are processed within 2–5 business days (Monday–Friday, Pacific Time), excluding holidays.
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Handmade, custom, or made-to-order items may require additional processing time.
Shipping Address Changes
If you notice an error in your shipping address or contact information, please email us at hello@kinshajewelry.com as soon as possible.
Once an order has been processed or shipped, we are unable to modify the shipping address. Please review your shipping details carefully before placing your order.
| Countries | Estimated Delivery Time (Business Days) |
|---|---|
| United States, Canada, United Kingdom, Germany, France, Netherlands, Spain, Sweden, Denmark, Austria, Singapore, New Zealand | 7–15 Days |
| Australia, Switzerland, Italy, Portugal, Greece, Finland, Ireland, Norway, Belgium, Poland, Japan, Thailand, Malaysia, Vietnam, Brazil and other international destinations | 10–20 Days |
Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in your order total and are the responsibility of the recipient.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Kinsha Jewelry is not responsible for lost or stolen packages. If you experience a delivery issue, please contact the carrier directly and let us know so we can assist where possible.
Questions?
If your country is not listed or you have questions regarding shipping times or shipping costs, please contact us at hello@kinshajewelry.com. We are happy to help.